Orange
County Regional Occupation Program (OCROP), Santa Ana, Orange,
Fullerton, CA
A+,
Network+, CCNA(Cisco Network Academy)
Master of
Science, Computer Science
Marquette University, Milwaukee, WI
QUALIFICATION
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18+ years of solid experience in all size corporate
LAN/WAN/MAN/Data Center/Could Computing, Virtualization Data, Voice,
Security, and Wireless Design, Implementation, Support, and the Technologies.
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Exceptional track of record in project management and
successful completion.
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Excellent analytical, troubleshoot, documentation,
organizational skills. Technical final for all network issues.
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Proficient in identifying and resolving all kinds of
network problems related to media, protocol, transport, and equipment.
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Proficient in absorbing large volumes of technical data
and develop concise solutions.
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Exceptional written, verbal communication skills.
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Highly dedicated, quick learner, interpersonal, focused,
and team-oriented.
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Willing to work extra hours and to make extra efforts to
achieve any goals.
TECHNICAL SKILLS
Hardware:
Cisco
76/72/38/37/36/28/26/17/16/1000 Series routers, Cisco Catalyst
65/55/45/38/37/35/29/1900 Series switches, Cisco LS1010 ATM switch, Cisco Pix
515/525, Cisco MCS 7825/35, Cisco VPN Concentrator 3000, Cisco IDS 4210,
Cisco 7970/60/40/20/10 IP phones, Cisco 7935/36 conference station, 3com
Super Stack switches, patch panels, UPS, ADIC Scalar 100, 24, Seagate tape
drives, Compaq DL380/360, Dell Power Edge 66/44/25/23/16/1500 servers, IBM
compatibles, crossover, rollover UTP cabling, coaxial; Dell GX 150/270,
HP/IBM PCs, SonicWallTele3, LinkSys/D-Link /Belkin router, switch, Watch
Guard firewall, Nexus 7010, 6500 10G.
Operating
Systems:
Cisco
IOS, UNIX, Microsoft Windows 2000, NT4.0, 9x, XP, and ME, Novell 4.11and DOS.
Technologies:
Ethernet
(10,100,1000, 10G), ATM, Token Ring, ISDN, X.25, Frame Relay, T1, dial-up,
serial, wireless, fiber, Active Directory, DNS, WINS, DHCP, FTP, TFTP, RAS,
VPN, IIS, and Terminal Server.
Applications/Design:
Cisco
Call Manager, Unity, Visio, NAI Sniffer, Exchange5.5, 2000, GroupWise 5.1,
Veritas Backup Exec 8.6, 9.0, 9.1, ArcServe 2000, Citrix MetaFrame 1.8,
McAfee Virus Scan, Norton Anti-virus, Office 97, 2000, XP, Internet Explorer,
Netscape Navigator, Partition Magic, Norton Ghost, Telnet. SDLC,
system/software development life cycle models, Cisco AAS/NPS/CVS.
Security/Network
Monitor:
AAA,
Tacacs+, Radius, PAP, CHAP, MS-CHAP, VLANs, Cisco PIX, Cisco Access Lists,
IPSec, Active Directory, Kerberos, NAT, Registry, NTFS/Share-Level
permissions, anti-virus, Microsoft network performance monitor tool, Dam
ware, Cisco Works 2000, SolarWinds, MRTG, CMARS,
Network
Protocols:
BGP4,
OSPF, EIGRP, IGRP, RIP, RIPv2, TCP, UDP, IP, ICMP, PPP, Frame Relay, PPTP,
L2TP, IPX, SPX, NWLink, NetBEUI, DLC, Net BIOS, AppleTalk, CDP, SNMP, IGMP,
PIM SM/DM, CGMP, VTP, ISL, 802.1q, VoIP/H.323.
PROFESSIONAL EXPERIENCE
ACS/Xerox
GOVERNMENT SOLUTIONS/ County of Orange, 12/2013-Present
Santa Ana, CA
Sr. Data Network Architect/Operations Principal Engineer
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Architecture and deployment of Orange County Data, Voice,
Wireless, Security Engineering and Administration of the 26x Agencies,
200-500 sites, and 19,000 employees.
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Administer and manage the network by
utilizing the ITIL Foundation Processes
Maintain the County Backbone Routers
consisting of Brocade MLX / XMR Routers. Providing reliable Gigabit
connectivity for all 26 County Agencies.
Extensive knowledge of utilizing Access
Control Lists (ACL’s). The Network design consisted of 26 Agencies being
treated as separate companies. Each agency was isolated with ACL’s, Firewalls
or utilization of VRF’s.
Core Backbone operated by utilizing OSPF
Routing protocol on each VRF. VRF’s were used to isolate critical agency
traffic as required.
Implement County projects by producing
drawings & project plans to meet critical deadlines.
Document and maintain a cache of Visio
Drawings of the County Networks in SharePoint.
SME Solarwinds ORION Network Performance
Monitoring (NPM) and Server Application Monitoring (SAM)
Provides Network Support for the Orange County
Backbone and Datacenter Networks.
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Operate and Manage the Orange County Data
Network consisting of over 1,000 Network devices with sixteen Network
Engineers.
Transform OC 26 Agency Legacy Networks to a
Leading Edge Cisco Data and Voice Converged Network with over 2,000
Routers/Switches and 19,000 VoIP phones.
Manage the Legacy Network of over 1,000
devices, consisting of Brocade, Enterasys, Nortel and Cisco devices.
Provides valuable input to the current network
design to assist in the network transformation.
Participate the site transformation
cutovers.
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Recent projects: 1. Three months OC 26x Agency legacy
network daily operation; 2. OC 2 years of network hardware refresh or network
transformation build of the OC 26 Agency networks from Nortel/Brocade/other
vendors to Cisco, including 19000 Cisco IP phones deployment. 3. Dual legacy
and new network daily operations and transformation cutovers.
D-Link,
10/2013-12/2013
Fountain Valley, CA
IT Manager/Network Architect
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Manage global IT/Network Team of 10 Staff.
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Architecture and deployment of D-Link Global Network
Engineering and Administration.
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Duties and responsibilities include:
Provide technical support for internal company wide staff members;
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Assist with the maintenance of various technical
environments;
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Lead and support various projects simultaneously with
prioritization abilities;
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Train and guide technical team members;
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Responsible for technical issues and availability to be on
call 24/7 if needed;
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The candidate must be well organized, self-motivated, and
flexible;
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Ability to follow policies and procedures and
communication skills;
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Personable, accountable, and ethical.
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Requirements include:
Senior level knowledge of all aspects of internet working with strong
hands-on experience on routers, switches, firewalls, and VPNs for both WANs
and LANs on IPv4 and IPv6. An absolute must.
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Heavy experience with managing VMWare, Linus, and Windows
Servers and Desktops hardware and software environments from integrations to
upgrades and maintenance
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Proven history of ability to provide escalated technical
support for internal company staff across multiple regions
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Knowledge of Sans and NAS solutions - D-Link, EMC, HP,
Dell
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Detailed knowledge of commonly used IT concepts,
practices, procedures, and policies
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Great communication skills a must
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Experience with Data center environment, deployments, and
integration
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Hard working, self-motivated, and emphasis on continual
technological education
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Pluses:
Knowledge of PBX with emphasis on Avaya
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Strong consideration for the following certifications:
CCNA/CCNP/CCIE, MCSE, CISSP, JNCIS/JNCIP/JNCIE
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Cloud computing technologies in conjunction with Email /
Span filter systems
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Database management experience
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Recent projects: 1.
Complete tech refresh of network, physical and wireless; 2. Complete rewrite
of network map of Fountain Valley and Colocation Network; 3. Complete cross
training of counterpart team; 4. Reliability of response to outages
DynTek,
3/2013-Present
Newport Beach, CA
Project Consultant, Cisco National Gold Partner
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Architecture and deployment of DynTek’s Customers
Network Engineering and Administration.
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This position requires an individual to use skills and
methodology to deliver mostly advanced networking solutions such as Cisco
voice, TelePresence, related routing & switching, and some virtual data
center architecture. There will be occasion to support wireless, security,
and server computing technologies as a secondary focus. The successful
candidate will have good documentation skills, deployment standards,
organized priorities and time management capabilities. The Engineer
must be able to individually solve problems proactively and seek help from
other team members or other available sources (ie internal and external
knowledge bases, manuals, and vendors) when necessary. The position
requires a senior team player that seeks to supplement their
skills through the use of project experience, self-study manuals, and
other required training. Superior written and verbal communication
skills as well as the ability to be a self-starter at client-directed
engagements are also required.
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The successful candidate is an experienced and seasoned
individual contributor, responsible for delivering expert service and
solutions to clients. The position must maintain a continuing commitment to
develop core technology and consulting skills to become proficient with one
or more relevant technologies. This position requires a CCIE
certification with a Voice, Routing & Switching or Security
concentration. Proven Voice experience is essential. Superior written
and verbal communication skills as well as the ability to be a self-starter
at client-directed engagements are also required.
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The Engineer is responsible for general project activities
and typically works on complex problems of diverse scope and complexity where
analysis of situations or data can require an in-depth evaluation of multiple
factors. The individual exercises good judgment within broadly defined
practices and policies in selecting methods, techniques and evaluation
criterion for obtaining results.
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Recent projects: 1.
Aquatic CCM/Unity 4.x, IPCC 5.1 to UCS 8.6 upgrades; 2. PIMCO 2000 IP
phone UCCM 9.1, IPCC implementation, SolarWinds NPM, NCM, SAM, VoIP install; 3.
LoSal School District 9x site router/switch upgrades, 3x site modernization
implementation; 4. LA Dodger 13 2x 10G uplink switch deployment;
5. 10x clients network trouble tickets resolution and small project
implementation for 6 months.
Southern
California Edison, 7/2012-2/2013
Westminster, CA
Network Architect, DCM Data Systems
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Architecture and deployment of Edison Network Engineering
and Administration.
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This involves implementation of the network architecture
by deploying recommended products and technologies, and utilization of
existing networking and security infrastructure to the highest potential,
with emphasis on operational performance, availability, maintainability, and
adherence to technology standards and practices.
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Typical responsibilities will include: ensuring customer
requirements are satisfied by confirming technology is appropriately deployed
and utilized in delivering communications and networking solutions; guiding
programs and projects in network implementation efforts; developing new
network communication technology solutions based on requirements; and
preparation of architecture and design documentation of network additions for
implementation by construction personnel.
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This may involve working independently and with teams to
capture business and system requirements and implement large programs;
managing the team members who are supporting users directly; and providing
input to budgeting and staffing decisions.
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Other duties include scanning the environment for new
technologies and performing analysis to determine their relevance to SCE
network; researching, piloting, and selecting specific products and
technologies based on network and security domain roadmaps; developing
specifications; and making recommendations to the Network Architect.
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Recent projects: 1.
Design, implement, and support SCE ATO (Advanced Technology) Lab network and
DOE funded ISGD (Irvine Smart Grid Demo) network: Gather network
requirements, create ATO/ISGD network diagrams, build IP schemas, install
devices. ATO Lab consists of 7-10 sub-labs across multiple sites of private
circuits. 2. ISGD network consists Test/Dev and Pilot production two
sets of data centers and cloud computing and virtualization across multiple
sites of private fiber MPLS networks. 3. Project Phases: (1)
Specifications and Architectural Design working with major and sub-systems;
(2) BOM and Production Build of ATO Lab and ISGD Networks; (3) Go Live and
Support. 4. As a network architect, I am responsible for Network and
Infrastructure Design, Implement, and Support and involve the technologies
ranging from Cisco 3925/45/2911/ ASR1001/ CGR2010/ CGS2520, 4506E/4948/3560,
N5K/N2K, Cisco MDS 9020 Fabric Switches, HP 3PAR InServ F400 Storage Servers,
HP BladeSystem C7000 servers, IBM Power 570 server farm, Infoblox
DNS/DHCP/IPAM, Window AD Domain Controller, CheckPoint/ McAfee Firewall,
Citrix Netscaler SSL VPN, Juniper VPN Concentrator; Private MPLS, S&C
radios, GE 4G radios; 5. Network monitor tools: NetMRI, IPAM,
CiscoWorks, JDSU Analyzer, Net Brain, DCNM, Net Scout Infinity Stream
Probe.
AT&T,
8/2011-6/2012
Alhambra, CA
Sr. Professional - IT Network Design, Engineering, AT&T Network
Operations, AT&T Voice Mail Services, Collabera
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Architecture and deployment of AT&T Voice Mail
Services Engineering and Administration.
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Be part of LAN/WAN Team of the UM (unified messaging) and
Encore Platform voicemail services supporting both legacy and a new Mobility
application (AT&T Messages - Voicemail/SMS MMS) for Andriod handsets.
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Responsible for day to day operation of company internal
data communications systems and telephone user interface networks, including
LANs and WANs, TDM networks and operational support systems.
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Plans, designs and implements networked systems using gold
standard and one off configurations.
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Configuration management and problem analysis of such
items as routers, bridges, concentrators, switches, load balancers,
firewalls/policies, IP gateways, and TDM gateways.
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Participate in a 7/24 on call rotation in support of
network related trouble/outages.
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Interfaces/escalates with vendors to ensure timely
resolution of trouble.
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Responsible for maximum network uptime, work around and
root cause analysis.
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Project lead/implementation responsibility.
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Develops/maintains network drawings and MOPs used during
the change management process.
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Provides training and assists in the development of
others. Assists in project planning and cost proposal development.
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Recent projects: 1.
UM TDM and Encore Mobility Data Center architecture, design, implement, and
support. 2. UM, Encore IPV6 architect, design, and migration. 3.
Easy-IP evaluation, installation. 4. AT&T VMS IPV4/6 Easy-IP
database build. 5. F5 online training courses evaluation and guide the
Team for the training. 6. Develop AT&T Cisco Global Knowledge and
Cisco TKL (Technology Knowledge Transfer) training courses evaluation for the
Team. 7. Wireshark and ACME Session Boarder Controller training
courses evaluation. 8. Complete AT&T 6-10 required courses. 9.
Team Project Manager for IPV6 migration, Encore Platform Development. 10.
Complete UM, Encore two Data Centers Diagrams. 11. Complete
GigaMon deployment diagram for UM network.
Kofax,
Inc, 4/2011-7/2011
Irvine, CA
Sr. Network Engineer, IT
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Architecture and deployment of Data, Voice, Wireless,
Security Engineering and Administration.
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Administrate a global large LAN/WAN/Security/Wireless Data
and voice infrastructure. Significant network engineering experience based on
Cisco technologies along with related experience in Infrastructures/Network
environments with hardware, software, network security practices, planning,
implementing and operating LAN's and WAN's using the latest technologies.
Experience with VoIP technologies from Cisco and/or Avaya. Strong experience
in network technologies including routing, VPN, and MPLS and voice
communications technologies (VoIP, SIP, H.323, etc), call routing and call
center experience. Oversee projects through all stages, including defining,
requirements, drafting and presenting technical proposals, deploying and
maintaining the best solutions. Participate in 24x7 on-call support rotation
and off-hours maintenance work.
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On a daily basis, there are about 4-5 projects or network
issues to work on for a 50+ global sites, 1200 users ranging from EMEA, APAJ,
US, etc, utilizing DMVPN IPSEC tunneling, WLAN controllers, Riverbed
Management Console, Cisco Security Manager 4.0, Live Action real time traffic
monitoring and root cause tracking tools, Solarwinds Orion 7, Window based
NPS AAA network device secure access server.
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Recent Projects:
LAN/WAN/MAN/Security/Wireless backup, diagram, and documentation; 50+ site
router, switch NPS (window based AAA server) migration from Cisco CSA device;
50+ site router, switch CSM (Cisco Security Manager 4.0) AAA domain
authentication, Firewall Access Rules, IP Inspect rules, Interfaces ACL, QOS,
Routing, etc functionality standardization implementation in CSM 4.0;
Site-to-site VPN IPSec tunnel setups between ASA 5510 with Juniper Netscreen
208, and between ASA 5510 and SonicWall 2400 VPN gateway router (company new
acquisition site), ASA 5520 ports opening, inside and outside natting, group
objects, inbound and outbound traffic control; DMZ migration from 6500 switch
VLAN based to ASA 5520 DMZ interface and VLAN based; Japan and Sidney
12xx new AP setups onto APAC WLAN controller using site boundary router dhcp
pools and LAN 3x wireless sub-interfaces ; US and Zurich main data center one
internet router packet lost troubleshoot by fixing transit LAN 3845
FastEthernet to 6500 Gigabitport speed and duplex auto negotiation mismatch
fix or hard coding; Cisco AnyConnect 2.5 to 3.0 upgrade XP PC, EMEA Huawei
mobile card, etc related issues fix; Riverbed upgrade from 6.0.1 to 6.1.3c;
Hanoi Riverbed disk space and auto-reboot issue fix; Hanoi site internet
download issue fix; firewall rule changing, switchport trunking, VLAN access,
Gigabitport addition, IP address assignment, new server 2x NIC timing VLAN
access on redundant switch setup, Avaya VoIP gateway setup onto the network
switch, etc on a regular basis; 3Com Switch uplink setup; US Irvine site
power work; 6+ SQA global full mesh isolated lab setups with lab full
functionality not impacting production network; 2+ APC setups onto network
for monitoring in Solarwinds; AP FastEthernet port to Gigabitport upgrade
with power injector to improve wireless access speed; Austria FTP download
slow fix relating to QOS policy adjustment; Zurich data center primary router
bouncing troubleshoot relating to memory hardware issue; US, APAJ, EMEA 1200
user, network daily support;
City of
Irvine (City, Public Safety, Remote Sites), 1/2011-4/2011
Irvine, CA
Sr. Network Engineer, ACS Government Solutions
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Architecture and deployment of Data, Voice, Wireless,
Security Engineering and Administration.
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Administrate a large LAN/WAN/MAN/Security/Wireless/Window
2008 AD City Network, Public Safety, and 30+ Remote Sites. Responsible for
Cisco Routing , Switching (30MB, 100MB, DS3, T1 circuits; 3845, 2851 routers;
6513, 6509 distribution switch; 2960, 3750 access switches; BGP, EIGRP,
QOS, Multicast, etc), Cisco 1200/1300 AP, Alvarian 4.9/5.8GHZ City WIFI
Radio and Antena, Cisco ASA/PIX, Juniper, Tipping Point IDS/IPS, Web
Filtering (Websense, Ironport), risk assessments and penetration testing;
Supported Cisco VoIP (CUCM7.1, CME7.1, Unity7.0, MeetingPlace); Advanced LAN
support (VLANs, VTP, EtherChannel, STP, IGMPv3, Multicast Routing w/
pim-dvmrp, Switchport Port Security, and DOT1Q Trunking, etc; Provide MS
Active Directory administration 1,200+ user data and voice network; Supported
Wireless 802.11a/b/g for Public Safety In-Car video and Netmotion Mobile VPN
solution for Public Safety; Supported SAN Storage Network: Dell/EMC AX100,
FC4700, CX500, CX3-20, CX3-40, Brocade FC 3800 and Silkworm 4100, EMC
PowerPath, SAN Surfer, and Navisphere; Clustered MS Exchange 2003 servers;
Supported NetApp Backup solution.
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Heavy hands-on recent work on CISCO routers &
switches: Plans, designs, implements and troubleshoot LAN/WAN environments
using CISCO routers and switches; Monitor and analyze network performance
using various Cisco & non-Cisco tools such as Solarwinds, NETIQ; Cabling
environments, patch panels, IPV4, IPV6; Heavy LAN/WAN/WIFI design, including
MPLS and wireless environments; Heavy work in WIRELESS (wi-fi) environments,
including design, capacity planning, implementation and troubleshooting.
Cisco access points, Alvarion radios and antennas; Solid knowledge of network
protocols: TCP/IP, OSI model, BGP, HSRP, EIGRP, OSPF, NAT, DNS, wireless
routing; Heavy and recent experience in Cisco Call Manager (VoIP); Experience
and/or knowledge of system monitoring systems such as Solarwinds, NetIQ;
Solid knowledge and experience in network security Firewall (Cisco PIX/ASA),
IDS/IPS (Tipping Point) and web filtering (Websense, Ironport), risk
assessments and penetration testing.
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Recent projects:
LAN/WAN/MAN/Security/Wireless backup, diagram, and documentation; City Park
Construction Web Camera configuration to the network through ASA and FTP
outbound access; City new Mail Meter system configuration onto the network;
Public Safety MCCV Truck 4.9G WIFI setup as a backup to satellite primary
connection, Mobile Comm 4.9G Alvarian Wireless Internet Access Design and
Implementation as a backup to satellite primary network connection; Cisco
CUCM, Unity 7.0, Meeting Place, 7940/60 IP Phone, Voicemail, and Call Handler
setups, Windows 2008 AD administration; 30+ Remote Sites circuit, router,
switch, AP support; 2851 router fan replacement, Viewmail Outlook 2010 issue
fix, MeetMe #s, one location 2 bldg 21 phone down fix, MoH change,
callManager, Unity training to the Network, Helpdesk, Desktop Teams; Cisco
devices inventory and contract update, 1200 user and 30 remote site daily
support, etc.
The Walt
Disney Company (Walt Disney, ABC, ESPN, Studios, Theme Parks),
12/2009-12/2010 N.
Hollywood, CA
Sr. Enterprise WAN Network Engineer, ACS IT
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Architecture and deployment of Data, Voice, Wireless,
Security Engineering and Administration.
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Administrate a large, global Network of the Walt Disney
& ABC Project Rollouts, Network Maintenance, Support, Trouble Resolution,
Root Cause Analysis and SLA maintenance.
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Perform daily Change Management, SLA compliance and
routine break-fix duties.
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Develop and manage various projects to enhance &
expand the network, including cost analysis, detailed design, project
planning, implementation, detailed documentation and cross-training of peers.
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Routinely interact directly with customers, to serve as a
technical mentor within the team, and to participate in & foster a “team
environment.”
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Frequently be called upon to diagnose difficult network
performance problems and interact with application support teams to diagnose
network / application performance issues.
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Operates in a 7x24x365 SLA driven environment.
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In-depth experience in WAN/MAN/LAN, Enterprise MPLS, QoS,
Multicast, BGP, EIGRP engineering. Complex WAN/LAN network engineering in a
large, enterprise environment (change management, performance reporting,
etc.) Superior knowledge, skills & experience with Cisco routing
hardware, software, protocols, etc. In-depth experience and talent in using
packet/protocol analyzers to find and remedy application and network
performance issues.
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Recent projects: 50+ Site
MPLS Migration Design, Implementation (BOM, Router refresh, circuit turn-up,
and production network migration); 300+ WAN Switch QoS Implementation and
trust Domain setup; 150 sites AT&T, VzB routers QoS profile change; 10+
Net scout Probe Install; 15 WAN acceleration setups; All size of router,
switch install and upgrade (2821, 3725, 3845, 6509, 7206, 3750), circuit and
bandwidth upgrade, diversity circuit replacement, MPLS upgrade. 110+ RFC
network changes, 60+ on-call Incidents including circuit, network
connectivity, performance issues, etc; 20+ 7206 NPE, 6509 GBIC, SPA,
Chassis, Fan Tray, 3845 WAN FE card, WIC, HWIC T1/E1 card, 2821 router Fans,
Riverbed Power Supply, Fan, hardware script run, APC 1500/3500 UPS
replacement. 7x24 network engineering and administration. Remote support
working with IT or non-IT.
Warner
Music Group,
8/2006-11/2009
Burbank, CA
Sr. VoIP/Network Engineer, WMG IT
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Architecture and deployment of Data, Voice, Wireless,
Security Engineering and Administration.
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Administrated a large multi-national corporate (50+
countries/100+ WAN sites/6 super-hub data, 3 cluster/2 call center VoIP/VC
network architecture design, implement, support: CCM6.1.2/4.1.3/4.0,
Unity5.0/4.2, IPCC5.0.2/3.5.4, 30+ PolyCom, 3000+ IP phone, 350+ fax
machines, various domestic, int’l remote site support. Worked closely with IT
groups, vendors (Verizon, AT&T, Cisco, etc) to resolve WMG circuit,
network, system issues. Responsible for WMG VoIP/VC/Data network enhancement,
functionality, and stability &impacted by network, PDU, power shutdown,
DC works.
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Develop and propose strategic network initiatives related
to the enterprise data network.
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7603/7200/38/37/2800 router, 65/45/37/35/2900 switch,
VG248/224, 7920/21 phones. 1200AP. MPLS/OSPF /EIGRP/ BGP,
Fiber/DS3/T1/ISDN/PSTN, NetScreen208/500, BlueSocketWG-2100, JuniperISG200,
Radware/ Riverbed Steelhead/ F5, PIX535/Nokia IP740CheckPoint,
AventailEX-1500. Solarwinds/CiscoWorks, etc.
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Recent projects: Corporate
WAN sites troubleshoot, New WAN sites, Remote Sites voice/data network setups
(router, switch, circuits, gateways, etc), New high-end device addition to
the core network, New Enterprise server setup to the network core (port
channel, port trunk), LAN/WAN redesign and implementation, Corporate PIX/VPN
security, Wireless network engineering and support; CUCM6.1/Unity5.x/IPCC5.0
/ISI hardware, software upgrade; Unity4.2/2003 domain/exchange migration; 2
remote site VoIP/NY cluster VoIP Expansion (700+ phone) design, implement,
support; NY cluster 2nd unity fix, fail over setup; Trend AV phone massive reboot
fix (Sub, GW, VIP phone relocate); NY 2nd
router/circuit, remote site bandwidth, IP conferencing DSP, IPCC silent
monitor fix; CCM5.1/6.1/CCM4.1.3 local MoH lab install; WAN routers,
LAN/WAN/wireless/ security design, implement, support. Conduct 3
cluster CCM/Unity/IPCC OS, Patch (SP/ES/MS/TSP) regular update; DST update;
MoH changes; Incident high-level problem resolution. Troubleshoot, support,
lead, and mentor the Team on daily basis.
Toyota
Material Handling, USA Inc,
6/2004-7/2006
Irvine, CA
Cisco Network/VoIP Engineer/Network Administrator
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Architecture and deployment of Data, Voice, Wireless,
Security Engineering and Administration.
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Administrated the multibillion-dollar corporate network of
150 router, switches, servers; 1000 HP/Toshiba laptops, desktops, Cisco IP
phones, Sprint Treo/cell phones; 2 regional offices, 30-50 national sales
offices, 1 data center; 6 sets of Cisco PolyCom video conference; 10 Cisco
7935 conf stations; 6-8 data, voice ISPs.
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Data (DS3, T1, Wireless, dial up), voice (Long distance,
wireless, VoIP, AVVID) network administration with AT&T, Sprint, SBC,
PacBell, running OSPF, MPLS, BGP, WAN IP Sec, HSSI, HSRP, VPN IP Sec. Network
infrastructure support with Toyota US office and data center. SAP web portal
business process infrastructure support, new SAP, SAP development team,
Veri-sign digital certificate support.
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Develop network DRP; CCM, Unity disk image backup; IT
service renew. New purchase evaluation, acquisition. IT equipment recycles.
Corporate, field, consultant network, phone, email, voice mail, fax, VPN
setups, support. Cisco WIFI, AT&T dialup, Sprint wireless Internet
setups, troubleshoot.
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Recent projects: AT&T
MPLS network rollout, WorldCom DS3 switch over to AT&T; fiber core switch
fail over &L2 switch upgrade inter-VLAN routing design; network
re-diagram, documentation, update; server re-rack; Sprint Treo 600/650 phone
deployment, upgrade; HP NC63/42xx laptop rollout; Symantec AV 10.0, ADIC
Scalar 24 tape library upgrade; Cisco router, switch, HP/Compaq/Dell server,
HP/Toshiba laptop, Dell GX150/270 desktop, View Sonic LCD RMA,
reconfiguration; PC/Server imaging, rebuilds; Sniffer, Ethereal, Solawinds
evaluation, deployment. AT&T DS3 troubleshoots; Phone, video, web
conference, imaging system, email spam filter setups and support.
SpringBoard
Non-profit Consumer Credit Management 8/2003-5/2004
Riverside, CA
Network Engineer/PBX Administrator
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Administrated corporate network & debt management
software of 11x 2500/1650 router, PIX515 Firewall, 3Com Super Stack II/III
30/4400 switch; 21 Dell/IBM/Compaq DC/File/ Email/ DB/TS/DNS /Fax /Web
servers; 80 workstations; 25 remote sites; 5 Dell Power Vault DLT tape
drives; ArcServe2000 backup; Norton AV.
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Provided support for Lucent Definite G3 PBX phone system,
extension change, name change and other routine maintenance. Provided problem
resolution to user community including help desk and network engineering.
Supported the company’s routing system maintenance, backup, restoration and
reset functions; Ensured the agency computer network and all equipment were
functioning; as well as supported electronic data processing workflow.
§
Completed corporate Telecom & Data network relocation:
Cleaned up previous companies’ networks; Re-cabled corporate voice and data
network; Set up new server room, build room, IT Office; Relocated, tested,
supported all the routers, switches, PIX firewalls, servers, workstations,
phone, building security, music, E-Time systems, etc.
§
Be specific: Assisted IT manager to maintain the agency’s
network, debt management software, and computer hardware. Acted as 2nd level
problem resolution to user community including help desk and network
engineering.
§
Assisted with routing system maintenance, backup,
restoration and reset functions and ensured the agency computer network and
all equipment were functioning. Assisted with workflow related to electronic
data processing. Responsible for software and hardware maintenance functions
and system restorations.
§
Supported IT manager as the Company’s 2nd contact
for Debt Management Plan software technical support and recommended
strategies for technology maximization and software enhancements.
§
Provided support for Lucent PBX, extension changes, name
changes and other routine maintenance.
§
Assisted IT manager with Disaster Recovery preparedness.
Developed and implemented Disaster Recovery procedures related to the
agency’s computer systems. Completed other related duties as assigned.
ICTP
Technology Inc, 2/2001-7/2003
Anaheim, CA
Network Engineer/Administrator, IT Department
§
Administrated ICTP corporate network: Designed IT
infrastructure, Set up corporate LANs and WANs, Maintained 10 Dell/IBM/Compaq
windows 2000 servers: PDC/BDC Domain controllers/exchange/file/SQL/ISA/Web/
Cisco CallManager/Cisco Unity Voice Message server, Maintained T1/DSL
internet access, Configured corporate Cisco 1750 routers and Cisco 2900,
3500, 3550 switches, Provided desktop and lab support, wiring. Configured
Cisco Call Manager IP Telephony (VOIP), Unity voice message system, and fax
lines.
§
Setup and maintain ICTP CCNA, CCNP, and CCIE training labs
with all kinds of Cisco routers and switches.
§
Designed, rebuilt and support ICTP advanced Cisco,
Microsoft, Sun, Unix, and Linux labs.
§
Provided help desk to ICTP corporate users and training
lab users. Ensured daily LAN/WAN network connectivity for ICTP
corporate network and training labs.
§
Rebuilt PC, cabling, imaging disk, installing operating
systems, configuring peer-to-peer and domain network, setting up IP phones,
fax, copier, network printer. Documented network change. Tracked IT inventory
and help desk tickets.
§
Rebuilt and maintained ICTP IT test lab and tested
software and hardware before deployment company-wide.
Network
Consultant, 2001-Present (short term
projects)
Southern California, CA
Network Consultant
§
Allergan (10,000 employees, 100 countries)
corporate network Data, Voice, Wireless, Security Architecture, Engineering,
and Administration. Perform advanced network
engineering level functions in support of a multi-site global enterprise
environment.
Recent
Projects: 1.
Architecture, design, functional specification, BOM, install and configure 2x
200-300 people new call center sites, 1x 200-300 people medium size new
network, utilizing 1x MPLS and 1x Internet routers diversity circuits to 2x
Riverbeds WAN Acceleration, 1x Tipping points, 1x 4510R+E, or 2x 4507R+E dual
Sup-7E with 2x 3900 Voice Gateways, 1x UCCE SIP Trunking, 1x local
subscriber, 200-300 7941 IP phones. 2. 10x sites 1050M, 2050M
Riverbeds Refresh Projects. 3. 2x sites LAN Refresh Projects. 4.
Allergan Global Network Mitigation Project of 1000x global core network
device access control. 5. 1x 1050M 2nd Riverbed troubleshoot and hard drive replacement.
§
Amcor Packaging corporate network Data, Voice,
Wireless, Security Architecture, Engineering, and Administration. 1 new data
center design with core routing, switching, distribution and access; 34
remote sites VoIP migration; On daily basis, network architecture and network
support of 2700 users, 50+ domestic and int’l sites using Cisco R&S,
VoIP, ASA 55xx, WLAN controllers.
Recent Projects: 40+ remote site VoIP migration architecture, 2x
VoIP remote site implementation, 2x sites 2960 PoE switch upgrade, 1x site
bandwidth saturation troubleshoot (user iphone/ipad audio streaming), 1x site
mainline call forwarding to auto attendant, 1x site int’l dialing
troubleshoot (not yet setup), network inventory, contract renewal, network
lab rack install, data center move prep, R&S, IP phone RMA, Solarwinds
net flow reconfiguration for network bandwidth troubleshoot. LA data center
6509V new design.
§
Mazda North America Operations corporate
network support of Cisco PIX Firewalls, Routers, Switches, F5 Load Balancers,
Wireless Communication Server, Wireless Access Points, Wireless LAN Controllers,
Cisco ACS, Radius, Cisco UCS Voice Servers, Meeting Place Application Server,
MP DMZ and WEB Servers. Configuration of Cisco Voice Environment including
adding new Voice implementations or closing old facilities.
Recent Projects: Two new warehouse Data/Voice/Security/Wireless
Network setup (Pre-config router and switches, Robotics modem dial-in to turn
up VzB MPLS T1 and VzB EVDO Cellular Wireless backup or Megapath T1 backup;
Reconfigure What’s upgold network monitor tool; Daily morning network check
and daily corporate network support, 15 Robotics modem testing, inventory and
clean-up, etc.
§
A small internet security corporate network support of
SonicWall NSA 2400 VPN/GW router, HP ProCurve Switch, Production and Lab
Server Farms, Nortel phone system. Laptop, desktop, QA, Developer Test Server
Builds: Window 2008, Window Team Foundation Sharepoint Server, Win
7/XP/Vista/RedHat, VMWare Server, IMAC PCs. Design a new network for
corporate office relocation of 2x 2921 routers, 2x ASA5510, 1x 4506E switch,
Cisco or NEC VoIP.
§
Redesign, implement LA County 2x VoIP to build a
consolidated, centralized, highly efficient, cost-effective VoIP
infrastructure for one LA County whole Dept. in one system under one admin
domain saving known cost $540,000.
§
Participate in a small medical service company CME6.1
design, implement and support of Cisco 20+ IP phones.
§
Participate in a rack-rental company for 10+ CCIE lab rack
configuration, setup, and testing.
§
Set up my own CCIE R&S v3, v4 home rack. And do both
v3, v4 lab preparations on my home rack.
§
Verizon Business 600+ routers multi-sites and locations
engineering and administration with DS3/T1, Frame Relay, EIGRP, BGP, Traffic
Shaping, Access control lists, Radius server, NMIS, etc: Cisco 7200, 4000,
3600, 2600.
§
Design, implement a small E-Com company both corp. &
co-location data center Veritas Backup Exec 9.1 backup-to-disk solution on 16
SCSI drives. Administrate the client’s 30-40 router, Cisco/Dell switch/PIX
fail over, Foundry load balancer, MS cluster server, disk array. Network
diagram, documentation, network monitor tool evaluation, etc.
§
Troubleshoot a network service company of a large
clientele networks, IS administration, network design, installation,
PC/server rebuilds, user support. Window server, DC domain upgrade, VPN
setup, troubleshoots, corporate-remote site router re-configuration, Terminal
service implementation, and backup tape drive upgrade, network file print to
remote office. Implementation of various vendors PC, server, router, switch, firewall,
backup, anti-virus, UPS, fax machine, printer, scanner, etc.
Marquette
University, 1/2000-12/2000
Milwaukee, WI
Network/System Engineer, Information Technology Services Department
§
Developed the “Marquette University Financial Imaging
System Project” using the waterfall life cycle model.
§
Developed all life cycle deliverables including project
proposal, requirement specifications,
system implementation plan.
Visio dataflow diagrams, walkthroughs, design, testing and maintenance
methodologies are involved. Dataflow1(existing
system), Dataflow2(new system)
§
Implemented and integrated (worked with Feith Company)
“Marquette University Financial Imaging System Project” with NT/2000, Unix,
and Oracle Financials.
§
Developed the “Marquette University Imaging System
Project” management website (3 pilot imaging systems): project status
reports, deliverables, calendars, minutes, mail archives, participants, links
& references.
§
Acted as a backup of “Marquette University Imaging System
Project” leadership group.
Medical
College of Wisconsin, 7/1998-12/1999
Milwaukee, WI
Help Desk, NT/Unix System Administrator, & Web Developer,
Bio-informatics Research Center (BRC)
§
Trouble shoot 60 PC hardware and applications software for
50 graduate student lab work.
§
Installed MS Office97/ 2000, Rational Rose 98, Sematec
Café, Oracle8, VB6, WS_FTP, HP laser printers.
§
Rebuilt PC, maintained BRC NT Servers/Workstations, and
configured NT servers/workstation to existing LAN.
§
Installed and configured Sun Solaris Unix operating
systems and installed and configured Oracle 7/8 on Solaris.
§
Maintained some Unix web server and file servers for
software developers.
§
Developed “NT Sever/Workstations Administration Guide”:
Goliath NT Server: disk info, user accounts, system backup, virus scan,
Netscape enterprise server, IIS configure, new application installation;
NT/PC Workstation: basic info, hard disk partition, application installation,
application survey, security, s/w installation guide (RR98, Oracle8, Sematec
Café, VB, printer setup, etc.). Maintained “BRC Mail Distribution
System” using Unix, Pine, Perl scripts.
§
Upgraded Red Hat Linux 6.2, installed Daemon tools, Qmail,
Web DB, Oracle8i, PostgreSQL, StarOffice5.1, etc.
§
Participated in “International Bone Marrow Transplant
(IBMTR) Database Design & Implementation” in VB6.0, “Pediatric Cardiology
Congenital Heart Defects (PedCar) Database” review and development
using CGI/perl, and Oracle 8, and “Medical Risk and Complication of
Obesity (MRCOB) Database”.
§
Developed “Rat Strain Characterizations” project website. http://brc.mcw.edu/rsc
§
Developed “MSCS282: Bioinformatics through Mathematics”,
“MSCS296: Bioinformatics I” graduate course websites.